Privacy Policy
Webzure’s Vision Statement; To continuously update our knowledge in the field of internet and software technologies, to improve ourselves to become the initially preferred internet and software services company on a global scale, and to always take both our customers and our team one step ahead in the future.
This Privacy Policy explains what we do to minimize the data we process and to protect the data we collect. We recommend that you read the entire Privacy Policy.
Our Website and Services
Webzure offers its customers hosting and website services.
Hosting Services include Shared, VPS, and dedicated hosting, WordPress hosting, Remixer, and email hosting services.
Cloud Services offer domain registration services.The services provided by Webzure will collectively be referred to as “Services” in this notice.Additionally, we have a website “Website” where visitors to our website, potential customers, and potential job applicants can learn more about us and our services.
Hosting and Cloud Services
This section describes our privacy practices related to the Hosting and Cloud Services we provide.
This section refers to “customers” and “businesses” for whom we provide Hosting and Cloud Services.
2.1 What information do we collect when providing Hosting and Cloud Services?
2.1.1 When customers use our Hosting and Cloud Services, they provide us with third-party data. We collect this data solely in accordance with our customers’ instructions. This means that our customers retain control over the data they upload to our platforms.
2.1.2 We enter into agreements with our customers that define our legal obligations regarding these data and explain that we can only use this data to provide our customers with the “Services” (to provide Hosting Services, Cloud Services, Domain Registration Services). In many legal jurisdictions, especially within the European Economic Area (EEA), Webzure is considered a “data processor” regarding customer data. Each of our customers will be considered a “data controller.” As a controller, every Webzure customer is responsible for complying with the requirements for controllers under the General Data Protection Regulation (GDPR) when transferring data to Webzure, using Hosting and Cloud Services, including notification, disclosure, and certain legal bases.
2.1.3 If you wish to learn more about the data collected by a specific Webzure client and subsequently transferred to Webzure, please refer to the privacy notices that are usually available on the customer’s website.
2.1.4 There are cases where we act as a data controller. The rest of this Privacy Policy explains our data collection practices in these instances.
2.2 Information You Provide
2.2.1 When we provide you with Services, the personal information we collect from you will depend on the type of service or support you require.
2.2.2 Some personal information is collected directly from you in the following instances:
a) Creating an account or purchasing any of our Services (e.g., billing information, contact details, credit card number, and in certain cases, government-issued ID),
b) Seeking assistance from our technical support team (e.g., your phone number or email address),
c) Logging into your account with login credentials (e.g., your username and password),
d) Filling out contact forms or requesting newsletters or other information from us (e.g., your email address),
e) Participating in surveys or contests, or registering for promotions or events we sponsor that may require information from you.
2.2.3 We will also collect and process other data that may be less apparent to you. For example, account-related information is collected related to your use of Services (types of services used, payment history, amount of payments, domain name, information about when products will be renewed or expire, customer service requests, information requests, etc.).
2.2.4 Some of this data may be personal data. We may use this information to communicate with you from time to time about our products, promotions, and other services. You can manage and choose the information you wish to receive.
2.2.5 Most of the personal information we collect is necessary to keep all our Services functional and accessible to you. If we ask for personal information beyond this scope, we will ensure to explain why we need it and what (if any) impact not providing it may have on you.
2.3 Automatically Collected Information
2.3.1 When you use our Hosting Services, certain information from your device is automatically collected.
This includes information like your IP address, device type, unique device identifiers, types of browsers, broad geographic location (e.g., country or city-level location), and other technical information that may identify you.
2.3.2 For example, when you use and interact with our Services, metadata, log files, and cookie/device IDs, including information about your use of Services and interactions with features, content, and links within the Services (including those of third parties, such as social media plugins), are automatically collected.
2.4 Information Collected from Third-Party Sources
2.4.1 As a data controller, we may collect information from third parties. This may include information from partners necessary to maintain the functionality of our Services (such as domain registrations and third-party email packages). We may combine this data with information we already have to update, analyze, and expand our Services appropriately. This information will be used only for the specific reason it was provided to us.
Our Website
- What information do we collect when you use or visit our Website?
3.1.1 Information you provide
Webzure receives and stores any information you provide while using our Website.
Your visits and interactions with our Website may also be collected and stored automatically through cookies or other services, even if they do not directly identify you. We use cookies or similar services to analyze trends, administer the website, track users’ movements on the website, and gather demographic information about our user base. You can control the use of cookies by selecting the appropriate settings on your browser. If you choose to disable cookies, it may limit your use of certain features on the Website.
We also automatically collect certain information and store it in log files. This information includes IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, for marketing, analytics, or to improve the website’s functionality.
Our Website includes features like the Facebook button and other widgets that operate on our Site. These features may collect your IP address and which page you are visiting on our Site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.
You may be presented with targeted ads or promotional offers based on your activities on our web pages and other websites and the products you already have based on your browsing when you are presented with various product banners. We also partner with third parties to manage our advertisements on our web pages and other websites. Our third-party partners may use technologies such as cookies to gather information about your activities to provide you with advertising based on your browsing activities and interests.
How We Use Cookies
We use the following types of cookies:
Persistent Cookies: We use Persistent Cookies to enhance your experience of using the Site. This includes recording your acceptance of our Cookie Policy to remove the cookie message which first appears when you use the Site.
Session Cookies: Session Cookies are temporary and deleted from your machine when your web browser closes. We use Session Cookies to help us track internet usage as described above.
Third-Party Cookies: Depending on whether content is embedded in the Site, such as YouTube videos, cookies from third parties may be in use on the Site.
Domain Name Registration Services
4.1 When you register a domain name with us, we share your information (such as WHOIS information) to the extent necessary to comply with ICANN or other regulations and policies.
General Data Processing Information Related to Our Services and Website
- How do we use the information we collect about you?
5.1 To the extent that we are a data controller, we use the information collected through your use of our Services for the following purposes:
a) To improve and optimize the operation and performance of our Services and the Website for you,
b) To fulfill obligations arising from any agreements between you and Webzure,
c) To diagnose issues with our Services and identify security risks, errors, or needed enhancements,
d) For research regarding the effectiveness of our Services, the Website, and related marketing, advertising, and sales efforts,
e) To respond to support requests and to communicate with you via email, live chat, text messages, phone calls, or automated phone calls or text messages,
f) To inform you about our products and services,
g) To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, or as otherwise required by law,
5.2 Often, much of the data we collect is aggregated or statistical data about how individuals use our Services or Website and is not linked to any personal data. To the extent that this data itself constitutes personal data, or is linked to personal data, we treat it accordingly.
- Our legal basis for processing personal information
6.1 Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
6.2 If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
- Who do we share your information with?
7.1 We will not provide or sell your personal information to any third party except our trusted business partners and/or affiliates working on our behalf or in connection with us, and we will keep all such data confidential, except where disclosure is required for the functionality and maintenance of our Services (e.g., sharing data with domain registrations to maintain your Services or domain registrations).
Third Parties and Trusted Affiliates or Partners
7.2 We may contract with third parties to help us optimize our Services, including authorizing and processing payments, fulfilling service requests, and assisting with help requests.
7.3 We may use third-party platforms to provide web-based and email-based advertisements for our Services after you have visited and left our Website.
7.4 We also use web analytics services to enhance the availability of our customer experience. These services may record anonymous data such as mouse clicks, movement, and scrolling activity, but we never use them to collect personal data from you. We use this data internally only to help us understand and improve your Webzure experience.
Law Enforcement
7.5 Webzure’s primary commercial operations are located in California, United States, and we are subject to the laws and regulations of this jurisdiction. We may be required to comply with ongoing investigations by various law enforcement agencies. Compliance may involve the secure delivery of customer data to a legally authorized government agency. IMPORTANT!
7.6 Outside the United States, Webzure may need to disclose personal information to other law enforcement bodies, regulatory authorities, government agencies, courts, or other third parties where necessary to comply with applicable laws or regulations, or where such disclosure is otherwise required by law. IMPORTANT!
7.7 We will only disclose this information when we believe disclosure is necessary to exercise, establish, or defend our legal rights, or to protect your vital interests or those of any other person.
- Your data protection rights
8.1 Depending on the jurisdiction in which you reside, you may have rights to access, correct, update, or request the deletion of your personal information.
8.2 If you reside in the EEA, you also have the following data protection rights:
You may object to the processing of your personal information, request that we restrict the processing of your personal information, or request portability of your personal information.
If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information.
Webzure does not sell personal information as defined by the California Consumer Privacy Act (“CCPA”) and has no intention to do so. IMPORTANT!
- Your Choices
9.1 Contact information: Webzure customers can review and change contact information related to their account with Webzure in the Webzure Panel.
9.2 Email marketing: To unsubscribe from promotional marketing emails, you can click the unsubscribe link in a promotional email or change your preferences on the Privacy page of the Webzure Panel.
Cookie settings in Chrome: https://support.google.com/chrome/answer/95647?hl=en
Cookie settings in Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Cookie settings in Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Cookie settings in Safari: https://support.apple.com/tr-tr/guide/safari/sfri11471/mac
- Security: How do we keep your information safe?
We use appropriate technical and organizational measures to protect the personal information we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Among the specific measures we use is limiting the amount of data our system administration and security personnel need to log to the minimum necessary to ensure the smooth operation of the services.
- Processing in the United States IMPORTANT!
11.1 Your personal information may be processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country and, in some cases, may not be as protective. Specifically, our Website servers are located in the United States, and our commercial operations are based there. This means that when we collect your personal information, we will likely process it in the United States. We have taken appropriate safeguards to ensure that your personal information will be protected in accordance with this Privacy Policy. IMPORTANT!
- Data retention and deletion
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax, or accounting requirements, to enforce our agreements, or comply with our legal obligations). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
- Third-party websites
Our Website and Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.
- Changes to our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. By revising the date at the top of the Policy, you will be able to understand when the Policy was last updated. In some cases, we may provide you with additional notice (such as adding a statement to our website’s homepage or sending you a notification). By accessing or using the Services after these changes become effective, you agree to be bound by the revised Privacy Policy.
- Questions and Complaints IMPORTANT!
If you have any questions about our Privacy Policy, please contact us using the following information: